Events | 17 Oct 2019

Softronic participates at the Framtidens Kundservice conference on 6–7 November

Come and meet Softronic at the Framtidens Kundservice (Customer Service of the Future) conference on 6–7 November in Kista. This conference aims to reach out to participants who want to create world-class customer service that focuses on the customer.

Framtidens Kundservice

For two days participants will get the chance to learn how companies are working to transform the customer service of the past into a modern customer centre.

We are going to be at the conference to show our offerings in Conversational AI and Robot Process Automation (RPA).

Dan Milestad, the Head of Sales and Delivery for AI, will be taking part in a panel debate discussing customer service of the future.

“It feels great to be on the panel discussing customer service of the future,” says Dan Milestad.

Emil Bengtsson, operational developer, will also be there to discuss various RPA solutions.

This year’s conference is based on three focus areas: digitalisation, the person and the process.

We hope to see you there!

Read more about the programme here!