# Dynamics 365

Canonical: [https://www.softronic.se/en/services/dynamics-365/](https://www.softronic.se/en/services/dynamics-365/)

**Efficient, Smarter and Safer solutions with Dynamics 365**. Softronic are specialists with extensive experience in the field and Sweden’s leading partner for creating intelligent, scalable and secure business solutions using Microsoft Dynamics 365.

By leveraging modern cloud technologies such as Azure, Power Platform, Customer Insights and AI, we create customized solutions that drive business results and improve the customer experience.

With Dynamics 365, we offer an end-to-end platform to streamline business processes, automate workflows and provide businesses with data-driven decision support. Let us help you take your business to the next level with our efficient, smarter and more secure solutions.

---

## Why choose Dynamics 365?

End-to-end solution in the cloud:

Dynamics 365 is a cloud-based combination of business applications that integrates CRM, ERP and analytics. This provides a common platform for the entire business, where data from different departments work together to reduce duplication, increase efficiency and save time.

Scalability and flexibility:

Choose and customize modules based on your unique needs. The platform grows with your business and offers licensing models that allow you to scale up or down.

Innovation and AI:

With AI capabilities likeCopilotand predictive analytics, organizations can optimize their processes, predict customer behavior, and make data-driven decisions.

Automation with the Power Platform:

Automate workflows and build customappswith low-code solutions in PowerPlatform. Easily integrate with Office 365 for smoother collaboration.

Security and compliance:

As part of the Microsoft ecosystem, Dynamics 365 benefits from industry-leading IT security and complies with GDPR and other regulations.

---

## Our Dynamics 365 services

- [Business Central](https://www.softronic.se/en/services/dynamics-365/microsoft-dynamics-business-central-erp-system/): Microsoft Dynamics Business Central is an ERP system, where effective processes are crucial for success in a competitive market.

- [Business Central Food & Beverage](https://www.softronic.se/en/services/dynamics-365/erp-systems-for-the-food-industry/): Softronic offers unique business system solutions for food based on the Microsoft Dynamics 365 platform. It is the obvious choice for companies that produce, process, or trade food.

- [Copilot Sales for Dynamics 365](https://www.softronic.se/en/services/dynamics-365/copilot-sales-for-dynamics-365/): With Microsoft's advanced AI technology and integrated business applications, you can streamline your sales processes, improve the customer experience, and increase sales.

- [Customer Insights](https://www.softronic.se/en/services/dynamics-365/customer-insights/): Customer Insights creates benefits with DYNAMICS 365. When we combine Dynamics 365 with Power Platform and Customer Insights, our customers gain several benefits that improve their business processes and customer experiences.

- [Customer Service](https://www.softronic.se/en/product/microsoft-dynamics-365-customer-service/): Dynamics 365 Customer Service helps companies build stronger customer relationships with a solution that benefits both your employees and your customers.

- [MS Fabric](https://www.softronic.se/en/services/secure-system-development/microsoft-fabric/): Microsoft Fabric is a unified, cloud-based data and analytics platform that delivers data storage and analytics as a SaaS service (Software as a Service).

- [Power Platform](https://www.softronic.se/en/services/secure-system-development/power-platform/): Power Platform creates value by lowering costs, improving productivity, and enabling rapid innovation. For our customers, this means increased efficiency, faster digital transformation, and better use of Dynamics 365 and Azure.

- [MRM – a SAAS solution for effective member management](https://www.softronic.se/en/services/saas-solutions/mrm-a-saas-solution-for-efficient-membership-management/): Softronic's MRM is based on the latest technology from Microsoft and integrates the entire Dynamics 365 ecosystem.

- [MRM Ledger](https://www.softronic.se/en/services/saas-solutions/mrm-reskontra/): MRM Ledger is Softronic's proprietary ledger system for member organizations, where the main focus has been on support for trade unions and unemployment funds.

- [MMS](https://www.softronic.se/en/services/saas-solutions/mms/): MMS – The smart cloud-based membership system built for future organizations, based on Microsoft Dynamics 365 & or Power Platform, a complete membership system including the ledger.

- [Sales](https://www.softronic.se/en/services/dynamics-365/copilot-sales-for-dynamics-365/): With the help of the Dynamics platform, your company gets a customizable CRM that helps you work more efficiently and focus on the right things.

## Softronic’s expertise in Dynamics 365

### Industry knowledge and deep business expertise:

With over 14 years of experience and numerous successful Dynamics 365 implementations, we help customers in the public sector, membership organizations, finance, and the food industry streamline their operations.

Dynamics 365 is a cloud-based suite of business applications and integrated apps that can be customized and scaled to suit different business needs.

It includes Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) functionality, as well as additional services for analytics and AI.

With Dynamics 365, organizations can take advantage of modern cloud technologies to streamline business processes, increase productivity, and improve the customer experience.

## Softronic has used D365 to help a variety of customers with different needs

- Fleet Management, Parking lots, Members of trade unions and unemployment funds, Permit management for financial activities, business establishment at the municipality, Grant management in the sports movement.
- Food industry (Aptean Food and Beverage)
- Classic business system, i.e. finance, invoicing, etc.
- Generic case management, sales support, customer management

Sustainable and tailor-made solutions:

We combine standard Dynamics functionality with industry-specific solutions. Our expertise in Power Platform, Power BI, and Customer Insights makes it possible to create solutions that exactly fit your needs.

Holistic perspective:

Our solutions cover the entire lifecycle, from analysis and strategy to implementation, support, and management. With the takeover and modernization of existing systems, we ensure a smooth transition and continuous development.

Partnership with Microsoft:

As a MicrosoftSolutions Partnerinseveral areas, we ensure that our customers receive the latest innovations, technologies and support.

---

## Contact us for more information:

## Related Cases

- [Future-proof and dynamic cloud solution with Microsoft Dynamics Business Central](https://www.softronic.se/en/case/future-proof-and-dynamic-cloud-solution-with-microsoft-dynamics-business-central/)
