Invitation UCN#5: Member Journey and AI – an intelligent & modern business support

Events | Publish date: 28 Nov 2025

Event details

Date: 18 February 2026
Time: 09:00 - 12:00

Where: Microsoft office, Regeringsgatan 25, Stockholm

Many member organizations are facing the same question: how to create a business support system that both simplifies the daily work of administrators and provides members with a modern and coherent experience?

During UCN#5(Union Cloud Network), Softronic and Microsoft will demonstrate how new platforms, smart technology and advanced system logic can support the entire organization – from administration to consulting and strategic decision-making.

The morning will provide an exciting insight into how a modern membership system, intelligent tools and data from multiple sources can be combined to create simpler processes, better insights and more digital member value.

Provisional agenda – may be slightly adjusted:

  • Modernized membership system that provides support throughout the membership journey.
  • Softronic Pay – deeper insight into integrated payment flows.
  • Copilot in CRM – faster searches and more efficient processing.
  • AI – combine membership data with external sources such as Statistics Sweden and CPI.

Time and place:

When: Wednesday, February 18, 2026 from 09:00 to 12:00. We offer coffee and lunch.
Where: At Microsoft, Regeringsgatan 25.


Anmälan UCN 18 februari 2026

This field is for validation purposes and should be left unchanged.
Namn(Required)


Target group:

UCN is for those who work with membership development, business support or IT in trade unions or unemployment funds and want to see how modern technology and smart integrations can create real value for both members and the organization.

Contact us

A warm welcome to a morning filled with insights, inspiration and examples of how the entire membership journey can be both more efficient and more meaningful – in one and the same business support.