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Softronic’s ServiceDesk wins “Efficiency Example of the Year” award

News | Publish date: 1 Apr 2025

Softronic’s ServiceDesk wins the “Efficiency Example of the Year” award. Many thanks to SSI -Support Services Institute for this great award!

– We are truly grateful and proud that our work is being recognized. Each and every member of the team has put in a tremendous amount of effort, and this success is a result of our hard work and collaboration. Now we continue our journey towards new goals,” says Belgin Aksak, Service Desk Manager at Softronic.

Softronic's ServiceDesk wins "Efficiency Example of the Year" award

– These improvements have led to a better customer experience, increased productivity and a more motivating work environment for our employees. A key factor in our success has been automation, where we have, for example, simplified the handling of password resets and streamlined our internal processes,” concludes Belgin.

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