Give your citizens greater service, while freeing up time to develop your own operations.
Kommun-Kim is a modern digital employee (chatbot) that answers the most frequently asked questions from people in the municipality 24 hours a day. People don’t have to queue or wait in the chat as Kim gives answers directly. Kim also keeps on learning day by day and is always in a good mood!
- 24/7– service 24 hours a day
- 30% – a reduction in questions by phone
- 1,000 – pre-loaded questions and answers about the most common municipal issues
- 10 days – from project start to direct benefit for the citizens and operations.
Södertälje Municipality was the first to launch Kommun-Kim on its start page at www.sodertalje.se and several municipalities are starting to follow their example. People in Södertälje can use Kommun-Kim as another way to access the municipality and it increases the availability of information in a modern and more personal way.
See the interview with the Kommun-Kim chatbot below:
Do what Södertälje Municipality has done and employ Kommun-Kim. Contact the person responsible, Dan Milestad on tel. no.: +46(0)70-691 44 97 or by email: firstname.lastname@example.org or email@example.com
Our AI team has more than 30 years’ experience between them of introducing ‘Conversational AI’/chatbots in different sectors. Our project deliveries quickly result in huge benefits to the operations and a better customer experience:
- 80% of all users receive the help they need through the chat
- 92% think they are dealt with in a friendly way
- 98% accuracy in the answers